How much hair do you need?
Do I need to clean the hair.
Will you return any unused hair/cremains??
How long does this take?
Can you use other pet hair?
How much cremains do you need?
How do I mail the cremains?
Horse hair should be at least 1 pencil width in circumference and 15-20" in length. If a shorter amount, we will work with what we can and provide you options for alternate designs. The more you provide, the better our options are. Any remaining hair can be returned upon request.
No, I will wash and clean the hair before usage. Please use a rubber band or hair band to keep hair together. placed in a zip lock bag and bubble envelope for protection.
If you would like any unused hair or cremains returned, I am happy to return it. Some clients are happy to donate any remaining hair/cremains to my stock for me to use for sample products. This is YOUR CHOICE.
Keepsakes can take 1-3 weeks depending on the complexity of the braid. Some Fine Jewelry selections can take 6-8 weeks+ depending on availability of the sterling silver keepsake chosen.
YES! Our Floating Locket Keepsakes and Resin Keepsakes are perfect for other types of pet hair, dogs, cats, cows, goats, we have done many other type of pets. We honor all of our beloved companions.
Typically we will use ¼ to ½ teaspoon per item.
Place the required amount of ashes in two tightly sealed Ziplock bags.
Clearly write your name and telephone number on the bag using permanent marker, or place a small card with your name and phone number inside the bag.
Here is the simple, safe way to send ashes for your order:
Use the USPS Small Cremated Remains Shipping Kit, these kits are free and can be ordered online.
Order the free USPS kit
The USPS requires cremated remains be shipped using Priority Mail Express. Pack the bagged ashes securely inside the kit following the included instructions.
Bring the package to the post office counter, please do not place it in a drop box.
Keep your receipt and tracking number. Our artists will also send tracking when your memorial is shipped from their studio.